When I took this subscription, I had to activate the app, which I was successfully able to accomplish. However, now Im being asked to reactivate the app again. When I use the same email address and password that I used with the first activation, the it no longer works. Customer service is unable to respond in a timely fashion. The other thing I am disappointed with is the quality of the content of this magazine. The articles are superficial and are written more as opinion pieces than as true educational articles. I will not be renewing my subscription.